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Finding Telecom Audit Help

Posted on July 21, 2011 | No Comments
James Wallace asked:




Your company has finally decided that it might be worthwhile to get a team of telecom experts in so they can save you some money. You’ve heard that they can often find errors on telecom expenses and recover money for their clients. You’ve also heard they can provide you with a communication system at a much lower price. Now, you’re just wondering where, when, and how to find a telecom auditor. This article will give you some advice on how to make the most out of your telecom audit experience.

Before you even pick up the phone to call a telecom consultant you need to take a look at your company’s strategic vision and goals. Figure out how communications fits into all of this and identify your organization’s needs. There are so many different areas of telecommunications that you’ll want to find an expert that specializes in what you want.

Areas of specialization with telecom include VOIP, traditional phone systems, video, social media, wireless, voice messaging, Internet (cable, DSL, T1, etc.), virtual private networks (VPNs), text messaging, and more. The truth is people are often confused and think that telecommunications simply consists of phone systems. This is probably due to the tele part of the word in telecom. Needless to say a consultant that specializes in DSL and T1s may know next to nothing about traditional phone systems. If you have an idea of what area you’ll be in before you call the telecom auditing company then you’ll be able to talk to someone who will understand your needs.

Next you’ll want to consider the size and scale of your telecom needs. Know whether or not you’ll need a team that can work in different locations or if everything is all in one place. Consider whether you’ll need work done internationally (it’s a different ballgame when it becomes international and you’ll want telecom experts that know how to work internationally).

Another item to consider is how important telecommunications are for your company. If your phone lines go down is it a simple annoyance or the end of the world? For a sales company not having the phone system working can be devastating. For a company with little contact with the outside world, it’s annoying, but it isn’t the end of the world. If your website goes down what is the impact?

Once you believe you have your needs down, you’ll need to decide on the telecom firm you want to work with. The best advice here is to ask around. Talk with other company’s management and see which companies they worked with and whether or not they saved money and would recommend this company. Finding a company with positive reviews is important because you will probably have to spend a good chunk of money to hire these people.

Finally, consider location. If you hire a local company you will save on travel expenses. You might be surprised at how much it costs to fly out a team, lodge them, feed them, and send them back. However, depending on the size of city you operate out of, you may not have a lot of local options. Don’t hire a telecom auditing firm that will do a bad job just to save a few bucks.

That sums up the discussion on tips for finding a telecom consultant or auditor. Remember to know your needs before you have first contact, find someone that specializes in what you need, consider reputation, and don’t forget location. Hope these tips have been helpful.

Kansieo.com

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